Cancellation Policy

REFUNDS/ CANCELLATION POLICY This service is non-refundable but can be changed to a different service provided by Matilda. Sessions can be rescheduled until 24 hrs before the session. GENERAL TERMS AND CONDITIONS The Coach (Matilda Lerche) and the Client acknowledge that the session does not involve the diagnosis or treatment of mental disorders as defined by the American Psychiatric Association and that the instruction is not to be used as a substitute for counselling, psychotherapy, psychoanalysis, mental health care, substance abuse treatment, or other professional advice by legal, medical or other qualified professionals and that it is the Clients exclusive responsibility to seek such independent professional guidance and advice as needed. If the Client is currently under the care of a mental health professional, it is strongly recommended that he/she promptly informs the mental health care provider of the nature and extent of the course/program instruction agreed to by the Registrant and the Instructor. The Client understands that they are 100% responsible for his/her own progress and results. Clients understands that they are the one element over which Coach or Company has no control and therefore Client understands that their results are not guaranteed. Registrant commits to full participation in the Program/Sesssion and understands that nothing is guaranteed in business or Life and that the Coach will do her best work possible, but at the end of the day, it’s up to the Client to do the work. You acknowledge that individual results may vary based on your personal efforts as well as other external factors. Matilda Lerche does not guarantee a particular outcome, and is not liable for any loss, damage or other expense which you may suffer as a result of using the services of Matilda Lerche.

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